Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you about the processing of your personal data.

1. Data Controller

Identity: Daniela Cecilia Antezana Cuevas CIF/NIF: Z1592271D Postal address: Calle Constitución 19 Local Derecha, 28035 Madrid (Madrid) Telephone: +34663959872 Email: mundomascotix@gmail.com Data protection email: mundomascotix@gmail.com

2. Purposes of the treatment

The personal data you provide will be processed for the following purposes: ⬢ Order management and processing of purchases made in our online store. ⬢ Management of the business relationship and customer service. ⬢ Sending commercial communications about our products and services, provided you have given your express consent. ⬢ Compliance with applicable legal and tax obligations. ⬢ Management of inquiries, complaints, and requests received through our contact channels. ⬢ Improvement of our services through anonymized statistical analysis.

3. Legal basis for the processing

The legal basis for processing your data depends on the purpose: ⬢ Contract performance: for order management and the business relationship. ⬢ Data subject's consent: for sending marketing communications. ⬢ Compliance with legal obligations: for storing invoices and tax documentation. ⬢ Legitimate interest of the data controller: for improving our services and preventing fraud.

4. Data recipients

Your data may be shared with the following recipients: ⬢ Financial institutions and payment gateways for payment processing. ⬢ Transport and logistics companies for order delivery. ⬢ Public authorities when legally required. ⬢ Technology service providers acting as data processors, with whom the corresponding data processing agreements have been signed. No international data transfers will be made outside the European Economic Area without appropriate safeguards.

5. Storage periods

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and, subsequently, for the legally established periods: ⬢ Customer data: for the duration of the business relationship and for 5 years after its termination. ⬢ Tax and billing data: 4 years (General Tax Law). ⬢ Marketing communications data: until you withdraw your consent.

6. Rights of the interested party

You have the right to: ⬢ Access: to know what personal data we process about you. ⬢ Rectification: to request the correction of inaccurate or incomplete data. ⬢ Erasure: to request the deletion of your data when it is no longer necessary. ⬢ Restriction of processing: to request the restriction of processing in certain circumstances. ⬢ Portability: to receive your data in a structured and commonly used format. ⬢ Objection: to object to the processing of your data for reasons related to your particular situation. ⬢ Withdrawal of consent: to withdraw your consent at any time without affecting the lawfulness of the processing prior to withdrawal. To exercise these rights, you can contact mundomascotix@gmail.com, attaching a copy of your identification document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing does not comply with current regulations.

7. Security measures

Daniela Cecilia Antezana Cuevas has adopted the necessary technical and organizational measures to guarantee the security and integrity of personal data, as well as to prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

8. Exactitud, veracidad y seguridad de los datos, ¿Cómo tratamos tus datos?

El Usuario es el único responsable de la veracidad y corrección de los datos incluidos, exonerándonos de cualquier responsabilidad al respecto. Los usuarios garantizan y responden, en cualquier caso, de la exactitud, vigencia y autenticidad de los datos personales facilitados, y se comprometen a mantenerlos debidamente actualizados. El usuario acepta proporcionar información completa y correcta en los formularios de registro o suscripción. No responderemos de la veracidad de las informaciones que no sean de elaboración propia y de las que se indique otra fuente, por lo que tampoco asume responsabilidad alguna en cuanto a hipotéticos perjuicios que pudieran originarse por el uso de dicha información.También reservaremos el derecho a actualizar, modificar o eliminar la información contenida en la web pudiendo incluso limitar o no permitir el acceso a dicha información. No seremos responsables ante cualquier daño o perjuicio que pudiera sufrir el Usuario como consecuencia de errores, defectos u omisiones, en la información facilitada por el responsable siempre que proceda de fuentes ajenas.Los datos serán tratados de forma confidencial y bajo el sometimiento a medidas técnicas y organizativas de seguridad adecuadas para evitar su alteración, pérdida, tratamiento o acceso no autorizado.Podrá presentar una reclamación ante la Agencia Española de Protección de Datos, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos, en la dirección postal y/o electrónica indicada en la página www.aepd.es.